Introducer Insight
What introducers should and should not send to a lender.
A useful introduction gives a lender enough information to understand the opportunity without turning the introducer into a broker or adviser. This guide sets out what to send, what to avoid and when to ask the borrower to speak directly with the team.
Introduce A Case →The safe starting point
Keep the first introduction high-level.
Introducers can be extremely helpful because they often recognise a property opportunity before a lender is involved. They may know the borrower, the property, the transaction pressure or the reason standard funding may not fit. The first introduction should capture that useful context without becoming a packaged application.
The safest first note is factual. It should explain who the borrower is, what the property is, why finance may be needed and why the opportunity appears specialist. It should not recommend a product, promise terms, collect detailed borrower documentation or advise the borrower to proceed.
Rule of thumb: send enough for a lender to decide whether a conversation is worthwhile, not enough to imply that you have packaged or advised on the loan.
What to send first
The simple information that helps a case get triaged.
A strong first introduction can often be short. It should help the lender quickly understand the borrower, property and reason for referral. If the opportunity looks aligned, the lender can then ask the borrower or properly authorised broker for the next level of information.
Borrower details
Name, company name if relevant, contact details and a brief note on the borrower’s property background.
Property details
Address or broad location, property type, purchase or refinance position, and whether it is residential investment, commercial or mixed-use.
Reason for referral
Deadline, short lease, title split potential, BMV purchase, refurbishment, commercial income or other specialist feature.
Useful context
Explain why the case might be specialist.
The lender does not need a full application from an introducer, but it does help to know why the case may not be straightforward. For example, the borrower may be buying below market value, seeking funding for a lease extension, dealing with a mixed-use property, completing a commercial refinance or exploring a title split. The introducer can describe the theme without deciding the product.
- Time pressure: auction deadline, refinance deadline, vendor requirement or completion pressure.
- Value story: discount, works uplift, lease extension uplift, title split or commercial investment value.
- Property complexity: short lease, mixed-use, commercial income, portfolio position or refurbishment.
- Borrower context: experienced investor, company borrower, JV partner or portfolio owner.
Clear context helps the lender decide whether the case belongs in the specialist finance conversation or whether another route may be more suitable.
What not to send
Do not send detailed borrower documents unless it is appropriate.
Unless you hold the appropriate permissions and have agreed the process with Finanze Capital, do not submit detailed borrower financial records, bank statements, credit files, identification documents or a packaged credit application. Those documents should come through the correct route once the borrower is engaged properly.
This protects everyone. It avoids confusion around consent, data handling, regulated activity and who is responsible for explaining the finance. It also keeps the introducer role clean and referral-focused.
Avoid
Bank statements, credit files, full financial records, detailed application packs or personal documents without the right process.
Avoid
Product recommendations, advice on what the borrower should do or promises about approval, pricing or lending appetite.
Use instead
A short factual introduction and a request for Finanze Capital to speak directly with the borrower where appropriate.
When a direct conversation is better
Some cases should move straight to the team.
If the borrower is asking detailed questions about whether they should proceed, how much they can borrow, what product they should use or how the transaction should be structured, it is usually better for them to speak directly with the team or with a properly authorised broker. Introducers should not be put in a position where they are expected to interpret credit appetite or recommend finance.
Direct contact is also sensible where the case involves unusual borrower structure, foreign ownership, trusts, multiple companies, adverse credit, regulated-status concerns, borrower occupation questions, complex tax points or legal strategy. Those matters need proper review by the right professional.
Important: if you are unsure whether something should be sent, start with less and ask what is needed next.
Data and consent
Respect the borrower’s information and privacy.
Even high-level introductions should be handled carefully. Make sure the borrower is comfortable being introduced and understands that Finanze Capital may contact them about the opportunity. Sensitive documents should not be forwarded casually. If the case progresses, the correct application route will collect the required information.
A professional introduction should feel organised, but not intrusive. It should help the borrower reach the right specialist conversation while keeping their data and decision-making protected.
A practical template
A simple introducer note you can use.
Suggested structure:
“I would like to introduce [borrower/contact], who is considering [purchase/refinance/project] involving [property type/location]. The reason I think this may be relevant to Finanze Capital is [short lease/title split/BMV/commercial income/refurbishment/deadline]. I have not advised on the finance or packaged an application. Please contact the borrower directly to assess whether the opportunity may fit.”
This kind of note keeps the role clear. It introduces the opportunity, explains why it may be relevant and leaves assessment to the lender.
Next step
Introduce the opportunity, then let the process continue.
Use the Introduce A Case page for high-level opportunity information. If you hold appropriate permissions or need to send detailed borrower material, contact Finanze Capital directly before submitting anything through the form.
Introduce A Case → Read Introducer Notes →